Are you wondering whether your POCO smartphone, POCO Pad, battery, or fast charger is still covered under warranty? Checking your warranty status is essential before you visit a service center. Free repairs depend not just on how old your phone is, but also on your purchase invoice, IMEI number, and whether your issue qualifies under official warranty terms.
In this guide, you will learn how POCO warranty works in India, how to check your warranty status online in seconds, what documents you need to carry, and the exact replacement costs if your device is out of warranty.
Use our instant POCO Warranty Calculator below to check your component coverage, calculate remaining warranty days, and view authorized spare parts repair rates:
POCO Warranty & Component Coverage Checker
Check real-time component-level warranty status for POCO X, F, M, and C series handsets, internal batteries, fast chargers, and USB cables based on published POCO India warranty policies.
Is My Issue Covered for Free Under Warranty?
Select your exact situation below to see how Xiaomi Authorized Service Centres classify it:
Related POCO Warranty & Repair Guides
Step-by-step guides for extending warranty, claiming replacements, and finding local authorized service centers:
Step-by-step guide to purchasing extended warranty & protect plans for POCO.
Read Guide →Out-of-warranty replacement cost for original POCO Screens, Batteries, and Motherboards.
Read Guide →Published battery price list for POCO X, F, M, and C series with labor and warranty rules.
Read Guide →Locate verified authorized POCO service center addresses, contact numbers, and timings.
Read Guide →How to claim free warranty replacement for yellow screen patches and ghost touch defects.
Read Guide →Understanding why 33W, 67W, and 120W in-box chargers carry strictly 6 months of coverage.
Read Guide →Documents Required at POCO Authorized Service Centre
Physical bill or digital PDF from Amazon, Flipkart, or Mi.com with valid Purchase Order / GSTIN number.
Service centers flash and wipe all data by default during diagnostics. Back up photos and WhatsApp beforehand.
FRP and Mi Cloud lock must be removed so engineers can test the motherboard after repair.
Aadhaar, Voter ID, or Driving License matching the name on your purchase invoice.
Direct Manufacturer Verification References: For live server-level record authentication, you may visit mi.com/global/verify or review the published manufacturer warranty text at mi.com/in/support/policy/warranty/. Xiaomi / Mi India Toll-Free Helpline: 1800-103-6286.
⚖️ Important Legal Disclaimer & Terms of Use:
1. Non-Affiliation Notice: This website (miservicecentre.com) is an independent informational and support directory. We are NOT affiliated, associated, authorized, endorsed by, or in any way officially connected with Xiaomi Corporation, Beijing Xiaomi Technology Co., Ltd., or Xiaomi Technology India Private Limited. All brand names, model names, and registered trademarks ("Xiaomi", "Mi", "Redmi", "POCO") belong solely to their respective owners.
2. Estimation & Inspection Rule: Warranty status, component dates, and expiration intervals calculated on this page are automated estimates derived from published Xiaomi India Limited Warranty policies (mi.com/in/support/policy/warranty/) and user-provided purchase dates. Physical inspection of hardware condition, Liquid Contact Indicators (LDI), Customer Induced Damage (CID), and serial number validation by an Authorized Xiaomi Service Centre with a valid tax invoice remains the final binding authority for all warranty claims.
3. Privacy Guarantee: We do not store complete 15-digit device serial identifiers or share visitor search queries with third parties.
POCO Warranty Periods in India at a Glance
POCO products and their packaged in-box accessories have different warranty durations. Here is the official warranty coverage for POCO devices sold in India:
| Product / Component | Warranty Duration | What Is Covered |
|---|---|---|
| POCO Smartphone (Handset) F-Series, X-Series, M-Series, C-Series | 1 Year (12 Months) | Internal motherboard failures, sudden power-off, network IC faults, and display lines without cracks. |
| Internal Phone Battery | 1 Year (12 Months) | Battery swelling, sudden drops from 50% to 0%, or internal charging circuitry failure. |
| In-Box Fast Charger (Adapter) 33W, 67W, 120W SonicCharge | 6 Months | Charging brick stops providing power or fast charging stops working under normal use. |
| In-Box USB Type-C Cable | 6 Months | Manufacturing defect in cable connectivity (free from physical cuts, burns, or tearing). |
| POCO Pods & TWS Earbuds | 1 Year (12 Months) | One-side dead audio, mic issues, or charging case failure. Serviced under a whole-unit replacement policy. |
| POCO Pad 5G (Tablet) | 1 Year (12 Months) | Main tablet hardware, display panel, and built-in tablet battery. |
| POCO Pad Charger | 6 Months | Original tablet power adapter packaged in the retail box. |
| Phone Cases & Screen Protectors | 0 Months (No Warranty) | Clear TPU cases and pre-applied protective films are consumable items with zero warranty. |
Important Note on In-Box Chargers: Many buyers assume their fast charger is covered for a full year. However, POCO and Xiaomi policy strictly limits charging adapters and USB cables to 6 months from your invoice date. If your 67W or 120W adapter fails after month 6, you will need to purchase a replacement at service center rates.
How to Check POCO Warranty Online in India (3 Methods)
Method 1: Use Our Instant Component Warranty Calculator (Recommended)
The fastest way to check your coverage is using the interactive calculator at the top of this page:
- Select your Purchase / Invoice Date.
- Choose your POCO Model (e.g., POCO F6 5G, POCO X6 Pro, POCO M6 Pro).
- (Optional) Enter your 15-digit IMEI to run an instant checksum check.
- Click Calculate Component Warranty to see real-time active status, exact expiry dates for your battery and charger, and official spare parts pricing.
Method 2: Check Through the Official Mi / POCO Support Portal
You can also check activation details through the official Xiaomi account portal:
- Visit the official Xiaomi India Support website.
- Log in with the Mi Account linked to your phone.
- Go to My Devices to see registered devices associated with your phone number or email.
- If your warranty end date is not visible, use the live chat feature with your 15-digit IMEI number ready.
Method 3: Direct Walk-In Verification at an Authorized Service Center
When in doubt, any authorized service center can scan your phone’s IMEI in their internal portal and verify the exact warranty validity. Make sure you carry a printed or digital copy of your purchase invoice. You can find your nearest center in our directory: POCO Authorized Service Centers in India.
How to Find Your 15-Digit POCO IMEI Number
Your IMEI (International Mobile Equipment Identity) is the unique 15-digit fingerprint of your device. Here is how to find it in seconds:
- Phone Dialer (Fastest): Open your phone dialpad and dial
*#06#. Both IMEI 1 and IMEI 2 will appear on your screen immediately. - Settings App: Open Settings > About Phone > Detailed Info and Specs > Status > IMEI.
- Retail Box: Check the white barcode sticker on the back of your original POCO packaging box.
- Tax Invoice: Your Amazon, Flipkart, or retail bill lists the IMEI number under the item description.
What Is Covered Under POCO Warranty?
POCO’s manufacturer warranty covers manufacturing defects in materials and workmanship under normal usage. Eligible issues include:
- The phone suddenly goes completely dead or enters a restart loop without physical impact.
- The internal motherboard fails or cannot connect to Wi-Fi / SIM network.
- Vertical green, white, or pink lines appear on your AMOLED display without any glass crack.
- The internal battery swells or stops charging within the warranty period.
- The camera sensor, speaker, or earpiece stops functioning on its own.
What Voids Your POCO Warranty? (Common Exclusions)
Manufacturer warranty is not insurance. The service center will classify your repair as paid out-of-warranty under these conditions:
- Cracked Display or Back Glass (CID): Visible hairline cracks, corner dents, chipped edges, or bend marks are classified as Customer Induced Damage. Free warranty will be rejected even if your visit is for an unrelated sound or mic problem.
- Liquid Damage (LDI Triggered): POCO phones have a white moisture-indicator sticker inside the SIM slot. If water or heavy sweat enters, this sticker turns pink or bright red. Any red indicator permanently cancels free warranty service.
- Unauthorized Local Shop Repairs: If your phone was opened, glued, or repaired at a third-party street shop, authorized engineers will decline warranty service immediately.
- Bootloader Rooting & Custom ROMs: Unlocking the bootloader or flashing unauthorized software that causes hardware bricking is excluded from warranty.
- Missing Proof of Purchase: Without an invoice matching the device IMEI, service centers are not obligated to honor warranty claims.
Special Policy: POCO Motherboard & Green Line Support
POCO users frequently ask about two specific issues:
1. POCO X3 Pro 2-Year Extended Warranty: Due to widely documented motherboard reboot failures on the POCO X3 Pro, POCO India officially extended the warranty for this specific model to 2 Years. If you own an eligible POCO X3 Pro with a dead motherboard and no physical drops or water damage, service centers replace or upgrade the board under this special policy.
2. AMOLED Screen Green Lines After Updates: If your POCO phone (such as POCO X4 Pro, X5 Pro, or F4) develops a vertical green or pink line on the screen following a software update, visit an authorized center. As long as your phone has zero physical cracks, corner dents, or liquid entry, Xiaomi/POCO service centers in India inspect the screen and often provide a free replacement under special screen defect programs.
POCO Out-of-Warranty Repair Costs & Inspection Fees
If your POCO phone is outside its 1-year warranty or has accidental damage, repairs are charged based on published spare parts rates plus standard service labor:
- Out-of-Warranty Inspection Fee: Standard inspection charge across India is ₹299 + 18% GST (approx. ₹353). If you approve the repair, this fee is typically adjusted within the parts bill.
- Display Replacement: Ranges from ₹2,800 to ₹7,500 depending on whether your model uses an IPS LCD (POCO M-series) or 1.5K AMOLED panel (POCO F6 / X6 Pro).
- Original Battery Replacement: Ranges from ₹1,400 to ₹2,400 including labor and GST.
- Motherboard Replacement: Typically costs between ₹5,500 and ₹18,000 depending on RAM and storage tier.
You can look up exact replacement rates for every individual model in our POCO Mobile Spare Parts Price Guide.
Steps to Follow Before Visiting a POCO Service Center
Before handing your device over to a service technician, complete this 4-step checklist to avoid data loss and unnecessary delays:
- Back Up Your Personal Data: Service center engineers flash storage firmware by default during motherboard diagnostics. Back up your WhatsApp chats, Google Photos, and contacts to cloud storage or a laptop beforehand.
- Log Out of Mi & Google Accounts: Remove your screen PIN lock and log out of your Mi Account and Google Account. This prevents FRP (Factory Reset Protection) lock and lets engineers test hardware functions.
- Carry Your GST Purchase Invoice: Bring a printed physical bill or a clear digital PDF from Flipkart, Amazon, or your offline store.
- Carry a Government Photo ID: Bring your Aadhaar Card, PAN Card, or Driving License matching the name on your invoice.
Frequently Asked Questions (FAQ)
How long is the standard warranty on a POCO phone in India?
All POCO smartphones come with a 1-year (12-month) manufacturer warranty for the handset and internal battery, and 6 months for the in-box fast charger and USB cable.
Does POCO warranty cover a cracked or shattered screen?
No. Physical screen cracks caused by accidental drops or pressure are considered customer-induced damage and require a paid screen replacement.
Does a replaced spare part get a fresh 1-year warranty?
No. When a component (like a screen or motherboard) is replaced under warranty, the coverage continues only for the remaining duration of your original 1-year period.
Can I claim POCO warranty without an invoice?
While technicians can check activation status via IMEI, an official GST tax invoice is strongly required to prove ownership and resolve date discrepancies. Always keep a digital PDF copy handy.
Does POCO sell Smart TVs in India?
No. POCO does not sell televisions in India. Smart TVs are sold exclusively under the Xiaomi and Redmi brand names. Check our Xiaomi Warranty Guide for TV panel terms.
