Mi Redmi customer care Email ID

12 thoughts on “Mi Redmi customer care Email ID”

1. we forgot the PUK code, how can i use the phone now

   Reply

2. I need Mr. manu Jain’s contact number.You can reach me at – 9051111301.

   Thank You
   Best Regards

   Kamal

   Reply

3. xiaomi 11 lite ne 5g
   very bad mobile very bad service
   8432064500

   Reply

4. Saya lupa sandi hp terkunci hp nya….MIUI 12

   Reply

5. Xiamoi not responding to customers

   Reply

6. Really bad experience with mi company as nobody responce even mail, call center and and service center

   I have submitted phone 12/11/2022 and today 05/12/2022 still not having any proper responce and waiting call since a long time

   Also send mail to CEO but he also not any responce

   Reply

   • send the ceo mail id

     Reply

7. I am using redmi note 10 pro Max since 1 month of the phone started . Right now mobile front camera and sim slot 1 is not working. I’ll check the why this issue suddenly come that updated version isssue redmi itself is Notifying and the said given free service for this issue . however I am visitied Panaji serivce centres regarding the same they askig 12k for repair this isssue no mail reply no one bother for customer service

   Reply

8. Hi All,
   I visited at IRONSTONE INFOTECH, Address: BuildingNo 2, 116, Sanjay, Mittal Industrial Estate, Marol, Andheri East, Mumbai,Maharashtra 400059 for the following matters:  
   1)     Speakerproblem due to manufacturing defect
   2)     Phone is slightly banned dueto manufacturing defect.  

   Kindly note that these issues I already reported on 19th August’2023& that time Service Centre took the wrong complaint in Service Order saying that SpeakerProblem & Phone Band optionis not available in their system. 

   Now on dated’ 26th August 2023 when I visited again then the personsituated at the front desk was unable to resolve the issue because the Spare parts were notavailable at the Service Centre right now and the statement was like “Itwill take 5 – 7 working days to come at the service centre once the orderis placed in system and till that time customer needs to submit his phone “.  

   I requested them to give me at least a basic phone or any alternatephone till the time problem is sorted OR I will bring my phone once the spare partwill be available at the Service Centre but they are still forcing me to submit thephone for 5- 7 days as per Xiaomi policy. I don’t know who made this unacceptablepolicy. I have no idea whether such a policy exists or not. 

   My simple statement here is that, why should I submit myphone even if Xiaomi Service Centre does not provide any alternate phone facilitytill the complaint is resolved. Incase customer does not have any alternatephone then Is Xiaomi expected that the customer is supposed to bear till the problem is solved because the customer only chooses the XiaomiBrand Phone??

   I’m failing to understand, If the spare part is not available then what are they going to do with my phone in the Service Center for 5- 7 days in AS ISsituation? Why can’t they inform customers once spare parts are available. 

   They are not agreeing to cooperate and everything they are expecting customersto suffer because Xiaomi made this policy “Customer to bear in any situation” that’s what I understood fromXiaomi Service Centre behaviour and responses. Kindly do not take this mail lightly because I cannot run behindeveryone for this matter. 

   If my complaint is not resolved on TOP MOST PRIORITY then i’m clear with my next action. i will share my feedback on social media like Twitter, Instagram, Youtube and facebook and everywhere if further no action towards my complaint. 
   And the final action would be consumer court. Whoever is looking into my issue. Pls reply here so that everybodyshould be on the same page for quick resolution.

   Regards,
   Mohammed

   Reply

9. Здравствуйте! не работает тачпад и аудио. Где скачать драйвера на них?

   Reply

10. Here is your polished, final copyable version ready to send to Xiaomi Grievance Desk:

    —
    *Subject: Request for One-Time Goodwill Exception for Free Repair / Display Replacement – Service Token No. M10552573*

    Respected Ms. Ritu Mishra / Xiaomi India Grievance Desk,

    Thank you for your response and for explaining Xiaomi’s warranty terms regarding Customer Induced Damage (CID).

    I understand and respect Xiaomi’s warranty policy. However, I sincerely request you to please reconsider my case *ONCE AGAIN AS A ONE-TIME GOODWILL EXCEPTION.*

    I have purchased and used several Xiaomi/Mi products for myself and my family, and I have also recommended Xiaomi products to my friends and relatives.

    I would also like to mention that in 2023, I purchased another Mi TV for a different room in my house. After approximately 4-5 months, that TV developed a speaker problem. I raised a service request, and the speaker was repaired/replaced by Xiaomi’s service team. At that time, I was informed that electronic products can sometimes develop manufacturing/component-related issues, which I accepted because I trusted Xiaomi and the issue was resolved.

    Unfortunately, my present TV has now suffered physical damage due to an accidental and completely unintentional incident. I fully understand that Xiaomi may classify such damage as CID under the standard warranty policy.

    *I AM NOT REQUESTING XIAOMI TO CHANGE ITS WARRANTY POLICY.*

    My humble request is simply to consider my case as a *ONE-TIME GOODWILL EXCEPTION* and provide *FREE REPAIR / DISPLAY REPLACEMENT*, if possible.

    I have already explained the incident honestly. No customer would intentionally damage a TV worth around Rs. 15,000 – 20,000 and create a financial loss for themselves. This was simply an unfortunate accident.

    I therefore request Xiaomi to kindly review my case *ONCE AGAIN AT A SENIOR LEVEL* considering:
    1. My long association with Xiaomi/Mi products
    2. Multiple Xiaomi/Mi products purchased for my family
    3. My previous Xiaomi service experience in 2023
    4. My continued trust in and recommendation of the Xiaomi brand
    5. The fact that the present damage was accidental and unintentional

    *WARRANTY POLICY CLARIFICATION*

    I would also request Xiaomi to provide a clear written clarification regarding warranty support when a Xiaomi/Redmi product develops a genuine manufacturing/component defect during the warranty period, such as a defect in the display, speaker, motherboard or another component.

    Specifically, please clarify:
    a) When is warranty repair applicable?
    b) When can a replacement be provided?
    c) In what circumstances is a refund applicable?
    d) In what circumstances can a product be returned?
    e) What is the exact procedure for a customer when a genuine manufacturing defect occurs during the warranty period?
    f) Is the final resolution dependent upon the warranty terms and the nature of the defect?

    I completely understand that accidental physical damage may be treated differently from a genuine manufacturing defect. I am only requesting clarity on the available customer support options and whether Xiaomi can provide goodwill assistance in a genuine accidental case.

    Therefore, I sincerely request:
    *ONE-TIME FREE REPAIR / DISPLAY REPLACEMENT AS A GOODWILL GESTURE.*

    If Xiaomi is still unable to approve my goodwill request, then kindly provide me with a *CLEAR WRITTEN EXPLANATION* of the warranty procedure for genuine manufacturing defects, including when repair, replacement, refund or return is applicable.

    I genuinely value Xiaomi as a brand and hope that, considering my long association, previous service experience and continued trust in Xiaomi, my present case will be reconsidered positively.

    Thanking you.

    Sincerely,

    *CUSTOMER DETAILS*
    Name: Akash Kumar
    TV Model: L32MB-FIN
    Serial No.: GLL4E80052961806
    Service Token No.: M10552573
    Complaint Date: 05-10-2025

    Reply

11. Hello , do you know unlock bootloader Xiaomi Redmi Note 17 pro 5G iolite China Firmware ,please?
    I need Global version please .

    Thank you for your support.

    Best regards

    Martin

    Reply