Mi Customer Care Number in India: Xiaomi Toll-Free & Helpline Number

Looking for the Mi customer care number in India? Xiaomi provides phone, email and online support for customers who need help with Xiaomi and Redmi products.

The official Xiaomi customer care number is 1800 103 6286. You can call this number for help with smartphones, TVs and other supported Xiaomi products and services.

Last checked: September 2026

Mi Customer Care Number

1800 103 6286

This is the customer care number currently listed on Xiaomi India’s official support website.

Customer care timing: 10:00 AM to 7:00 PM

If you are unable to reach customer care by phone, Xiaomi also provides online support options such as its Virtual AI Bot and email support.

Note: Customer care numbers, working hours and support options can change. We recommend checking Xiaomi India’s official support website for the latest information or visit our dedicated post on Xiaomi service center timings.

Xiaomi Customer Care Details

Support optionDetails
Mi customer care number1800 103 6286
Xiaomi customer care number1800 103 6286
Customer care timing10:00 AM to 7:00 PM
Email[email protected]
Online supportChat / Virtual AI Bot
Service centreXiaomi Service Centre Directory
Repair pricesXiaomi Spare Parts Price
Service appointmentAvailable through Xiaomi support

For the latest contact information, visit the official Xiaomi India Support page.

When Should You Call Mi Customer Care?

You can contact Xiaomi customer service when you need help with a Xiaomi or Redmi product.

For example, customer support may be useful for:

  • Smartphone problems
  • Xiaomi or Redmi software issues
  • Battery and charging problems
  • Display or touchscreen problems
  • Warranty questions
  • Repair and service enquiries
  • Service centre information
  • Spare parts and repair price information
  • Service appointment assistance
  • Xiaomi account-related problems
  • Order and delivery queries
  • Xiaomi TV support
  • Other supported Xiaomi products

The support available will depend on your product and the type of problem.

Xiaomi Customer Service Number

The Xiaomi customer service number in India is 1800 103 6286.

This is also commonly searched as the Mi customer service number, Mi helpline number or Mi toll-free number.

You do not need a different number just because your phone is sold under the Redmi brand. Start with Xiaomi’s official support channel and customer care can guide you to the appropriate support option for your product.

Mi Helpline Number

If you are searching for the Mi helpline number, use:

1800 103 6286

Xiaomi currently lists customer service as available from 10:00 AM to 7:00 PM.

Keep your product details ready before calling so that the support team can understand your problem more easily.

Xiaomi Chat Support

If you cannot connect through the Xiaomi customer care number, you can also use Xiaomi’s online support.

Xiaomi India currently provides a Virtual AI Bot in English and Hindi through its official support website.

Online support can be useful for basic troubleshooting, finding support information and getting directed to the correct service option.

Visit the official Xiaomi India Support page to access the currently available chat and online support options.

Mi Email Support

You can also contact Xiaomi by email for product or service-related support.

Xiaomi customer service email:
[email protected]

When sending an email, explain your problem clearly and include relevant information such as:

  • Product name and model
  • Purchase date
  • IMEI or serial number, if required
  • Service request number, if you already have one
  • Short description of the problem
  • Relevant photos or screenshots, if useful

Do not send passwords, OTPs, UPI PINs or banking credentials by email.

Find a Xiaomi Authorized Service Centre

If your Xiaomi or Redmi product requires physical inspection or repair, you may need to visit an authorized service centre.

Xiaomi provides an official service centre locator for customers in India.

Before visiting a service centre, check its current address, working hours and available services. Service centre details can change over time.

You can also browse our Mi and Redmi Service Centre Directory to find service centre information for different cities in India.

Popular locations include:

For the most current authorization and service information, verify the centre through Xiaomi’s official service centre locator before visiting.

Xiaomi Spare Parts and Repair Prices

If you need a display, battery, motherboard or another replacement part, you may want to check the expected spare-part price before visiting a service centre.

You can use our Xiaomi Spare Parts Price List and Redmi Spare Parts Price List to find available model-wise price information.

Repair cost can depend on the device model, required part, warranty status, labour charges and the condition of the device. Confirm the final repair estimate with the service centre before approving a paid repair.

Book a Xiaomi Service Appointment

For products and locations where appointment booking is available, you can use Xiaomi’s support services to book or arrange service.

Booking an appointment before visiting may help you confirm the available service option for your product.

Check Xiaomi India’s official support website for the latest appointment and repair options.

Xiaomi Warranty Support

Xiaomi provides limited warranty coverage according to the warranty terms applicable to each product.

Warranty periods and coverage are not necessarily the same for every Xiaomi product or component.

If you are claiming warranty service, keep your purchase invoice or other valid proof of purchase available.

You can also read our Xiaomi Warranty Period and Status Guide for more information.

Whether a particular repair is covered under warranty will depend on the applicable warranty terms and the condition of the product.

Mi Television Customer Care Number

If you are looking for the Mi television customer care number, you can start with Xiaomi’s main customer service number:

1800 103 6286

Explain your Mi TV or Xiaomi TV problem to customer support. Depending on the issue, they can guide you to the appropriate troubleshooting or service option.

Before calling, keep your television model number, serial number and purchase information ready if available.

For common TV repair costs, you can also check our Mi TV Display Panel Price and Mi TV Motherboard Price guides.

What to Keep Ready Before Contacting Xiaomi

Keeping a few details ready can make it easier to explain your problem to customer support:

  1. Product name and model
  2. IMEI number for a smartphone, if required
  3. Serial number, if applicable
  4. Purchase invoice or proof of purchase
  5. Purchase date
  6. Existing complaint or service request number
  7. Clear description of the problem
  8. Photos or screenshots if they help explain the issue

If you are taking a smartphone for repair, back up important data before handing over the device whenever possible.

How to Escalate an Unresolved Xiaomi Complaint

If your problem is not resolved through normal customer support, keep a record of your previous communication.

Start by keeping your complaint or service request number and details of previous calls, emails or service centre visits.

Xiaomi India also provides a grievance mechanism for unresolved matters. Because grievance contact details can change, use Xiaomi India’s official support or declaration page to check the latest escalation information before submitting a grievance.

Clearly describe the original problem, what action has already been taken and what issue remains unresolved.

Beware of Fake Mi Customer Care Numbers

Be careful when searching online for a Mi customer care number or Xiaomi helpline number.

Old webpages, social media posts, videos or unofficial listings may contain outdated or incorrect contact details. Always compare important contact information with Xiaomi India’s official website.

Never share:

  • OTPs
  • UPI PINs
  • Debit or credit card PINs
  • Banking passwords
  • Xiaomi account passwords

Be especially careful if an unknown person claiming to be customer support asks you to install a remote-access application or transfer money.

Xiaomi Community and Social Support

Xiaomi also has official online communities and social media channels where users can find product announcements, discussions and other information.

Community discussions can be useful for learning from other Xiaomi users, but they should not replace official customer service for warranty claims, repairs, account problems or complaints that require action from Xiaomi.

For an official service request, use Xiaomi’s current support channels.

Frequently Asked Questions

What is the Mi customer care number in India?

The Mi customer care number is 1800 103 6286. This is the customer service number currently listed on Xiaomi India’s official support website.

What is the Xiaomi customer care number?

The Xiaomi customer care number in India is 1800 103 6286. Xiaomi currently lists customer service availability from 10:00 AM to 7:00 PM.

What is the Mi toll-free number?

Customers looking for the Mi toll-free number can contact Xiaomi customer service at 1800 103 6286.

What is the Mi helpline number?

The current Mi helpline number is 1800 103 6286. Check Xiaomi India’s official support website before calling because contact information and operating hours may change.

What is the Xiaomi customer service number?

The Xiaomi customer service number is 1800 103 6286 for customers in India.

What is the Mi television customer care number?

For Mi TV or Xiaomi TV support, start with Xiaomi customer service at 1800 103 6286. Customer support can direct you to the appropriate service option for your television problem.

What are the Mi customer care working hours?

Xiaomi India’s official support page currently lists customer service availability from 10:00 AM to 7:00 PM.

What is Xiaomi’s customer service email in India?

Xiaomi currently lists [email protected] for customer care email support in India.

How can I contact Xiaomi if the customer care number is busy?

You can use the online support options available through Xiaomi India’s official support website or contact Xiaomi by email. Xiaomi currently provides a Virtual AI Bot in English and Hindi.

How can I find an authorized Xiaomi service centre?

Use Xiaomi India’s official service centre locator to find current service centre information. You can also browse our Mi and Redmi Service Centre Directory, but verify the centre’s current authorization and details with Xiaomi before visiting.

Final Words

For most support queries in India, the main Mi customer care number is 1800 103 6286. The same number is also the current Xiaomi customer service number for customers looking for help with supported Xiaomi and Redmi products.

For repairs, you can use Xiaomi’s official service centre locator or browse our service centre directory. You can also check our spare parts price guides before visiting a service centre.

Because phone numbers, support hours, email addresses and service options can change, we periodically review this page and recommend checking Xiaomi India’s official support website for the latest information.

Last verified: September 2026

About this website: MiServiceCentre.com is an independent informational resource and is not affiliated with, authorized by or endorsed by Xiaomi. Xiaomi, Mi and Redmi names and trademarks belong to their respective owners.

Services provided at Xiaomi toll free number

You can query Xiaomi products related to any type of question at this mi customer care number.

This customer care number provides you facilities to Mi all smartphone, accessories, updates and service centre related queries.

If you have any question about Xiaomi products just make a call on Xiaomi toll-free customer care number at 1800-103-6286. Your all queries will be solved in no time.

Xiaomi social media accounts

Xiaomi is also active on many social media platforms like facebook, twitter, youtube and more. List of Xiaomi social media accounts with there link is as follows:

Mi Facebook Pages

Xiaomi Global – @XiaomiGlobal

Xiaomi India – @XiaomiIndia

Redmi India – @redmiIndia

Xiomi twitter accounts

Xiaomi India – @XiaomiIndia

Xiaomi Global – @Xiaomi

Xiaomi YouTube channels

Xiaomi India – https://www.youtube.com/user/MiIndiaOfficial

Xiaomi China – https://www.youtube.com/user/XiaomiChina

Conclusion:- We hope that you found this article helpful and if you have any question related to Xiaomi you can ask in the comment section below. So don’t forget to visit Mi service centre again for your queries.

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15 thoughts on “Mi Customer Care Number in India: Xiaomi Toll-Free & Helpline Number”

  1. Not able to reach toll free number or any customer Care , what we have to do if there’s any issue or check upon a query , is this what the service you provide for a customer , call me Asap @7411505206 m fed up of trying to reach the customer service department

    Reply
  2. Redmi note 10s
    5 month hua h Or is mobile m 2 baar problem hua h ek 2nd month m display lught problem
    Or avi 5th month m youTube or chrome khulta hee ni h

    Reply
    • Update youtube & chrome to latest version and also update your mobile to latest version. If problem persist try to factory reset your mobile. Make sure to take complete backup of your mobile before reset.
      If problem still persist then visit the service center.

      Reply
    • this i a worst quality mobile…My phone after repair again and again same issues.they are not able to sort out.

      better chaep mobiles also work good atleast 5 years.this mobile not worked for 2 months also.

      Still i am struggling daily with the same issues.

      Reply
  3. Hi team,

    Last year, March 27 I bought Mi 43 inch smart TV, Now i m facing one black dot appear in right side of the tv panel. Please support and slove this issue.

    Reply
  4. i bought xiaomi 11 T pro 12/256 gb in march 2022 under in warranty right now this mobile have big issue in when i was charging completely mobile heavy heating & until when is not cool cannot used this smart phone right now this Phone is shot or Any other issue not turn on & no showing display.

    this phone have my attendance log in OR out pls give me the Exchange other SAME phone THIS phone coast in Indian 44000/ thousand .

    pls give me the feedback as soon as possible

    thank you
    Vijay Kumar Nishad

    Reply
    • Mera phone ki screen white ho gai aur ak sound nikalni lagi aur phone band ho gya
      Koi bato kya hua ha please help

      Reply
  5. Dear sir,

    MI ID 5210948943

    From last week I am facing problem in my mi water purifier.I raised the complain via customer care service support complain reference number(WOIN20220909000127) on 09-09-2022.one of the person as came and requested That the purifier is not working kindly change new one it will work as requested.i also ordered in our ,MI stores (PPC and PAC).I as been changed .as your guidance.But issue has been not resolved.water has not coming.after 3 minutes automatically mi water purifier gets OFF.from the sunday i am contacting customer care service support tillno ne as came i have been called number of timer.

    Actually problem as been not shorted properly i has been spend suddenly 2298 rupees for the purifier (PPC &PAV)
    AND also i payed the service charge RS 300.Any how till issue has been not resolved i am suffered lot with MI care and service not giving the proper response.

    please kindly send the GOOD TECHNIC PERSON

    Kid’s and aged persons are there in my home kindly do need full to me

    Reply
  6. I’m Pradeep from Faridabad, I’m long-term customer of MI.

    Have used different products from mobile phones to laptops.

    Impressed by your product quality and service support. Recently, I decided to purchase a new laptop for work on 22 November 2022.

    Unfortunately, within 1 month of purchasing laptop having issues.

    The display is not working properly, it’s flickering.

    Regarding the issue, I reached to MI service support center, in NIT Faridabad.

    It’s really sad to inform you, there is no proper customer support and not listening to the issue.

    I’m looking forward to the resolution of the issue as soon as possible.

    I’m attaching, screenshots of the screen issue and the bill for mentioned product.

    Let me know if you need any other details from my side.

    Looking forward to hearing from you

    Reply
  7. Recently my back camera facing some issue then I go to mi service center under the warranty period then solved this problem delay maximum 1 month but till now the mobile in the care .

    Reply
  8. I purchased redmi 12 5g on 14-01-24 at Ramanathapuram vasanth and co showroom .
    While using the mobile, it was observed that battery was getting drained faster. So I went to Vasanth and co showroom on 14.01.24 evening to return the mobile and they directed me to Redmi service center. As instructed, I have handed over the mobile to service center. Further the service center have shared more than 10 screen records to technical team and Now after 5 days, I have received a call from service center stating that mobile is working fine. This is not at all acceptable.

    Reply

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