Xiaomi Mi authorized service centre query timing & all information

Mi Service centre website is specially designed to help Xiaomi customers. In this post, we have tried to answer few questions related to Xiaomi brand.

Here you can find mi service centre timing, token, appointment spare parts price information and other information.

Mi service center FAQ

Ques: How to find Mi service center nearby me?

Ans: There are more than 1000 Xiaomi authorized service center across India. Go to search section given below and type your nearby location to find your nearby service center.

Ques: What are the working hours of Xiaomi Redmi service centers?

Ans: Mi Service centers are open from 10:30 AM to 07:00 PM except holidays and Sunday.

Ques: How much time Xiaomi service center executive take to repair Mi smartphone?

Ans: Mi service center executive take a maximum of 4Hrs to repair a device in most of the cases.

Ques: What should you carry while visiting Mi service center?

Ans: You nee to carry the original invoice of the purchase of your mi product for the warranty checking purpose. You should also carry the original mobile charger if you have battery/charging related issues.

Ques: What should I check before submitting my smartphone at Mi service center for repair?

Ans: You must backup all data on your mobile before visiting a Service Center.

Service Center Executive will inform you about data loss and take your approval before accepting the device.

Please make sure you logout from your Mi account/Google Account/Pattern lock before submitting the phone.

Ques: Can I take service center appointment before visiting the Mi service center?

Ans: Yes, you can book a service center appointment in advanced prior to your visit. CLICK HERE to know more about how to book Mi appointment.

Ques: What is warranty period for my Mi product?

Ans: Most of the Mi devices come with 01 year of limited manufacturing warranty. For more information you can refer given below posts:

Ques: How to check Mi products spare parts price?

Ans: You can check Mi spare parts price online from Xiaomi official website.

Ques: How to book Mi TV installation/repair online?


You can book your installation/repair request online by clicking here.

You can also chat with Mi by clicking here.

Ques: How to check repair status on Mi device?

Ans: You can track the repair status of your submitted product by clicking here and Enter Service/IMEI No. or Serial Number to find the repair status.

Ques: What are the labour charges for out of warranty Mi product?

Ans: Labour charges for out of warrant product can be found in the table given below:

Type of RepairService Charge
Return without Repair100
Software Upgradation & Non-Part consumed repair150
Any Part consumed repair350

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If you have a faulty smartphone or other product then you can buy or sell your smartphone in our Telegram Group. Join the group to make a free spare parts community.

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3 thoughts on “Xiaomi Mi authorized service centre query timing & all information”

  1. Hey! mi,
    I was love your company but you broke my trust i was used poco x3 pro from 10 months but now he is dead without any damage but still 1 month complete of giving my phone in service centre he is not repairing my phone.
    Thank you!
    cotact number-9634232779

  2. Recently, we have purchased in online Redmi 126 cm (50 Inches) 4K Ultra HD Android Smart LED TV X 50, order dated:17.03.2023, Order No.408-6993459-5940348 (IMEI No.31370/C43100066339). Several times we have tried with link of https://miservicemanager.mi.com/customer.html (link given by customer care service). But not responded so far (since 4 days completed), Kindly rectify the problem to the following address:
    H.No.10-30/8, Road No.2
    Vidyanagar Colony, Pothireddypalli ‘X’ Road,

    Land Mark: MM Bakery Backside or Near Annupamma Tiffin Centre
    Contact Nos.9966648862 / 7382031141 / 7780506118


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